Connections
Manage voter-volunteer matches from the contact sync feature.
Overview
When volunteers sync their phone contacts, the system finds voters they know. The Connections page lets you:
- See which voters have been matched
- View which volunteers know each voter
- Assign specific volunteers to reach out
- Track connection outreach progress
Connection Statistics
The top of the page shows:
- Total Matched - Unique voters with at least one connection
- Assigned - Connections with an assigned volunteer
- Unassigned - Connections not yet assigned
- Volunteers Sharing - How many volunteers have synced contacts
Viewing Connections
The connections list shows voters who have matches. For each voter you can see:
- Voter name and address
- Number of volunteers who know them
- Current assignment status
- Confidence level of matches
Click a voter to see details including:
- List of volunteers who matched
- Each volunteer's confidence level
- The "name hint" from their phone contacts
Making Assignments
When multiple volunteers know the same voter, you should assign one person to make contact. This prevents the voter from being contacted by multiple people.
- Click on a voter with multiple matches
- Review the volunteer options and their confidence levels
- Click Assign next to the best match
Confidence Levels
| Level | Meaning | Recommended Action |
|---|---|---|
| High | First names match closely | Assign with confidence |
| Medium | Phone matched, names don't match | May be family member - consider assigning |
| Low | Voter marked Do Not Contact | Do not assign |
Volunteer Progress
Click on a volunteer's name to see their connection details:
- Total connections matched
- Assigned connections
- Contacted (with recorded result)
- List of all their connections
Best Practices
Prioritize High-Value Voters
Focus on assigning connections for voters with high vote counts (large property owners) first.
Respect Do Not Contact
If a voter is marked "Do Not Contact", don't assign their connection even if someone knows them.
Follow Up on Assignments
Check back periodically to see if assigned volunteers have made contact. Reassign if needed.